Privacy and Terms

Privacy Policy

Your privacy is vitally important to us at Torzal Guitars. We have a few principles that guide us:

  • We don’t ask you for personal information unless we truly need it.

  • We don’t share your personal information with anyone except to comply with the law, develop our Products and Services, or protect our rights.

  • We don’t store personal information on our servers unless required for the on-going operation of one of our Products and Services.

  • Below is our privacy policy which incorporates these goals: Note, this privacy policy is governed by a Creative Commons Sharealike license and the original policy was provided by the good folks at provides a number of Products and Services with Accompanying Materials. It is’s policy to respect your privacy regarding any information we may collect while operating our Website and providing our Products and Services. If you have questions about deleting or correcting your personal information please contact us.

    Website Visitors

    Like most website operators, collects  non-personally-identifying information of the sort that web browsers and  servers typically make available, such as the browser type, language  preference, referring site, and the date and time of each visitor  request.’s purpose in collecting non-personally  identifying information is to better understand how our visitors use our  Website. From time to time, may release  non-personally-identifying information in the aggregate, for example by  publishing a report on trends in the usage of its Website or Products  and Services. also collects potentially personally-identifying  information like Internet Protocol (IP) addresses for logged in people  and for people leaving comments on a blog or using an Account on our  site.

    We anonymize the Internet Protocol (IP) addresses for non-logged in visitors to our website. only discloses logged in person and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog  commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

    Gathering of Personally-Identifying Information

    Certain visitors to’s websites choose to interact with in ways that require to gather personally-identifying information. The amount and type of information that gathers depends on the nature of the  interaction. For example, we ask visitors who sign up for our email list to provide a name and email address.

    Those who register an Account or engage in transactions with – by purchasing Products or Services, for example –  are asked to provide additional information, including as necessary the  billing address, payment method and other information required to  process those transactions. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with

    We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

    Aggregated Statistics

    We may collect statistics about the behavior of visitors to our  website. For instance, may monitor the most popular blog posts, Products and Services. We may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as  described below.

    Protection of Certain Personally-Identifying Information discloses potentially personally-identifying and  personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on’s behalf or to  provide services available at’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your  home country; by using our website, you consent to the transfer of such information to them.

    We will not rent or sell potentially personally-identifying and  personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, discloses potentially personally-identifying and  personally-identifying information only in response to a subpoena, court order or other governmental request, or when believes in good faith that disclosure is reasonably necessary to protect the property or rights of, third parties or  the public at large.

    If you have registered an Account at or signed up for an email list on website and have supplied your email address, may occasionally send you an email to  tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with and our Products  and Services. We primarily use our blog to communicate this type of  information, so we expect to keep this type of email to a minimum. If you send us a request, for example via a support email or via one of our  feedback mechanisms, we reserve the right to publish it in order to  help us clarify or respond to your request or to help us support other users. takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction  of potentially personally-identifying and personally-identifying information.


    A cookie is a string of information that a website stores on a  visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. uses cookies to help identify and track visitors, their usage of the Website, Products and Services, and Accompanying Materials, and their website access preferences. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of Website may not function properly without the aid of cookies.

    Business Transfers

    If , or substantially all of its assets, were acquired, or in the unlikely event that goes out of business or enters bankruptcy, user information would be one of the  assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of may continue to use your personal information as set forth in this policy.


    Ads appearing on our Website may be delivered to users by  advertising partners, who may set cookies. These cookies allow the ad  server to recognize your computer each time they send you an online  advertisement to compile information about you or others who use your  computer. This information allows ad networks to, among other things,  deliver targeted advertisements that they believe will be of most  interest to you. This Privacy Policy covers the use of cookies by and does not cover the use of cookies by any advertisers.


    Under the EU General Data Protection Regulation, you have the right  to have any personally-identifiable information altered our removed from  our records. Please contact our Data Controller via email at  [email protected] to submit any requests.

    Privacy Policy Changes

    Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage you to frequently check for any changes to our Privacy Policy. Your continued use of after any change in this  Privacy Policy will constitute your acceptance of such change.

    Terms of Use

    Read these terms carefully. By purchasing our products or using our website, you are agreeing to these terms as outlined herein and updated from time to time. If you do not agree to these terms, do not purchase or use our products, website, or accompanying materials.

    This legal agreement between you and Torzal Guitars Co. (“”) governs your use of the Torzal Guitars Co. website “Website”, services, and review of any other information or materials (“Accompanying Materials”) provided by Torzal Guitars Co. Torzal Guitars Co. produces handmade instruments, and distributes online articles, newsletters, eBooks, and other products and services collectively known as Products and Services (“Products and Services”) related to musical instruments. This agreement explains the risks you are assuming by using our Website, Products and Services, or reviewing any Accompanying Materials. It is critical that you read and understand this agreement completely.

    This is an electronic contract.

    You acknowledge that your electronic submissions constitute your agreement and intent to be bound by and to pay for such agreements and purchases of products and services. Your agreement to be bound by electronic submissions applies to all records relating to all transactions you enter into on Torzal Guitars Co. Website, including any notices of cancellation, policies, contracts, and applications. In order to use Torzal Guitars Co. Website and to access and retain electronic records, you may be required to have certain hardware and software, which are your sole responsibility. Torzal Guitars Co. is not responsible for typographic errors in this agreement, on our Website, in descriptions of Products and Services or in Accompanying Materials.


    You agree that you will pay for the Products and Services that you have purchased through the Website and that Torzal Guitars Co. 

    All sales are final.

    You agree to pay for all Products and Services that you purchase through Torzal Guitars Co. 

    We do not offer refunds for any of our Products or Services. We offer a limited lifetime warranty on all instruments purchased directly from Torzal Guitars Co. Please refer to our ordering page for further information.

    All other Products and Services, as well as our Website and Accompanying Materials are provided on an AS-IS basis with no guarantee or warranty expressed or implied. Depending on the state you live you in, limitations on implied warranty may not apply to you and you may have additional rights.

    Prices and availability may change.

    Prices and availability may change from the time you initiate your purchase until the time you complete your purchase. If Products or Services are unavailable at the time you complete your purchase, your only remedy is a refund.

    In the event that technical or logistic problems prevent or unreasonably delay delivery of your Products or Services, your exclusive and only remedy is a refund.

    Gift Certificates, Coupons, and Discounts

    Gift certificates, coupons, coupon codes, and discounts are not redeemable for cash, cannot be: returned for a cash refund, unless required by law, exchanged, resold, or used to purchase gift certificates, coupons, coupon codes, or discounts. The value of any Torzal Guitars Co. gift certificates, coupons, coupon codes, or discounts is 1/10 of one cent. Torzal Guitars Co. is not responsible for lost or stolen gift certificates, coupons, or coupon codes.

    Your privacy is important to us.

    Your use of Torzal Guitars Co. Website, Products and Services, and Accompanying Materials is subject to our Privacy Policy provided above.

    Results may vary.

    You acknowledge and agree that Torzal Guitars Co. has made no warranties or representations to you regarding the results you will achieve from the Products or Services. You understand that results are individual and may vary.

    You agree to assume full responsibility for any risks, injuries or damages, known or unknown, which you might incur as a result of purchasing Products and Services and/or reviewing the Torzal Guitars Co. Website and Accompanying Materials.

    You knowingly, voluntarily, and expressly waive any claim you may have against Torzal Guitars Co. for any injury or damages that you may sustain as a result of participating in Products and Services, and/or reviewing the Torzal Guitars Co. Website and Accompanying Materials.

    You, for yourself and on behalf of your heirs, assigns, personal representatives and next of kin, hereby irrevocably and unconditionally release and forever discharge Torzal Guitars Co., and its affiliates, successors, assigns, shareholders, officers, directors, employees, personal trainers and legal representatives from all manner of actions, causes of action, suits, demands, debts, accounts, covenants, contracts, and damages which may be suffered by you, now or in the future, in connection with your purchase and participation in Products and Services, review of the Torzal Guitars Co. Website, and Accompanying Materials.

    You hereby agree to hold harmless Torzal Guitars Co., its respective representatives, executors, agents, and assigns from any and all claims, demands, damages, rights of action or causes of action, present or future, arising out of or connected to your participation in Products and Services, review of the Torzal Guitars Co. Website and Accompanying Materials, or any and all acts or omissions, including negligence by Torzal Guitars Co.

    You agree to indemnify Torzal Guitars Co. from and against all claims, damages or expenses resulting from any breach of the above-stated representations and warranties.